precise has been developed with the objective of providing an effective guided sales solution for engineered products companies. And Configurator Solutions is committed to ensuring quick returns for you on this strategic investment. Which is why implementation, training & support form an integral part of our solution.
The implementation process is multi-stage. Our consulting team works with senior executives from your organization to develop an implementation blueprint. We carry out an extensive study of your product lines and their features, the selection & configuration rules as well as your sales process. We also keep in mind the key objectives behind your decision to implement precise.
A proactive support mechanism ensures that the benefits sustain over time. Support is an ongoing process during which we address any problems that might be faced by users. For example, application defects / usage issues, defect fixing, change requests, support for new product lines, changes to product selection rules, difficulties faced during installation or issues with project files.